Dwell Properties

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Privacy Policy

Dwell is a property management platform designed to help landlords manage maintenance, tenant communication, and service coordination seamlessly.

Information We Collect

  • Personal Identifiers: Full name, email address, and contact number.
  • Property Data: Information required for lease management and maintenance tracking.
  • Platform Logs: Communication history and interaction data.
  • Payment Information: Processed exclusively through secure, third-party encrypted providers.

Utilization of Data

We process your data to ensure efficient platform operations, including:

  • Improving platform features and technical stability.
  • Coordinating service requests between property stakeholders.
  • Sending critical, non-marketing service alerts via SMS.
  • Providing timely customer support and system notifications.

SMS Communications

By providing your phone number, you consent to receive SMS updates related to your account and property activity.

Service Notifications Urgent maintenance, security alerts, and coordination.

Account Updates New platform features, security status, and account activity.

You may opt out of SMS communications at any time by replying "STOP" to any received message.